Friday, June 18, 2010

installation from Hell part 3

Over the course of several days our camera system was installed.

The first problem was connecting the DVR to a monitor or the newly purchased TV(which is what I tried to do but failed at miserably). At first, we tried connecting it to our new TV. It didn't work! Our installer guy scratches his head in frustration. Next we tried using a spare monitor we had lying around. That also didn't work, so our installer gets all exasperated and calls tech support and discovers we need a "special" monitor; a 1280x1024 monitor. Of course, there is no mention of the need for a special monitor in the set up guide. That would be too easy! They don't carry that monitor at the target down the street, but fortunately they did have one (literally one) at Best Buy. So we spend $199.99 bucks and have to schedule yet another visit with the installation guy. More phone tag and scheduling hassle ensues.

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